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FAQ

What is my test environment for?

Your test environment enables you to test your integration locally without messing with production data.

Your test environment is set up to allow requests from localhost, so you can develop locally, whereas your production environment allows requests only from your domain.

What is the full list of use cases handled by the hosted authentication pages?

These are the pages that are exposed to your end users.

  • Signup (password, passwordless, and social)
  • Login (password, passwordless, and social)
  • Onboarding - Ask users to specify additional information like username before they are fully set up
  • Email confirmation pages (confirm my email/resend email confirmation)
  • Forgotten password pages (I forgot my password/update my forgotten password)
  • Update account information
  • Enable/Disable 2FA
  • Upload profile picture
  • Update password, email, user metadata
  • Social login OAuth redirect pages
  • [With B2B Enabled] Create organizations
  • [With B2B Enabled] Manage organizations (invite new users, manage user's roles within an org, remove users from org)
  • [With B2B Enabled] Display pending organization invitations (and accept/reject them)
  • Security features like user lockout and breached password detection

Are we missing a feature that's important to you? Please email us at support@propelauth.com.

What happens if I want to switch auth providers in the future?

No problem. We can provide a full export of your user data upon request.

Can I migrate from another provider?

Absolutely! Since every provider is different, we manually help with the migration process. Get in touch at support@propelauth.com.

I logged in to my test environment but my frontend doesn't say I'm logged in

For privacy reasons, some browsers will restrict sending cookies across domains. In your production environment, this isn't an issue because you have a custom domain (https://auth.yourdomain.com).

This can be an issue for your test environment which sends requests from localhost to your test environment (e.g. https://yourid.propelauthtest.com). Resolving this is different in each browser.

In Firefox, for example, if you have enabled Strict Enhanced Tracking Protection, you'll need to disable it just for localhost by clicking the shield next to the url like this:

enhanced tracking firefox

This is only applicable locally for some configurations of some browsers. Your end users will not need to do this.